First and foremost you need to register with us and create your Jam Track Central account. Follow the on screen instructions and make sure you fill out all the required sections.
Pay As You Go - This is the default free account. It means you can purchase what you want, when you want and download it to your computer. You also get unlimited streaming access to our Free Tracks, giving you a taster of the membership facilities.
Premium Member - You can upgrade at any time to become a Premium Member, which gets you unlimited streaming access to all Jam Track products for a monthly subscription fee. Simply add any/all jam track products throughout the site using the +My Tracks button and they will appear within your My Tracks tab within your Dashbaord. You can still purchase and download any packages that you want to keep, plus you get a membership discount applied to all download orders. You can also add any Album Backings purchases from your downloads tab to your My Tracks list and use the member facilities.
Here is a breakdown to your dashboard…
My Tracks - This is where you add the tracks that you want to learn.....your own personal Jam Track Central catalogue. All customers can stream our Free Tracks, whilst Premium Members get unlimited streaming to all of our Jam Track Products.
Downloads - This is where you go to download your purchases. You can select between your Jam Track series and single track downloads or Album Backings packages. Premium Members can also add purchased album backings from here to their My Tracks tab for unlimited streaming and to use the learn facility.
Learn - This is where you study a track in more detail. Add a track from your My Tracks tab and use the audio player, video (where applicable) and TAB reader facilities to learn the track.
Account - This is where all of your details, subscriptions status, purchase History, wishlist, newsletter and settings are stored!
TYPES OF PRODUCTS
We have streamlined our products into different types, so you can quickly get to grips with what type of jam track package is best for you.
As standard you always get:
- Solo example track
- Backing track
- TAB and notation (PDF and Powertab format for Downloads)
And most of the time you also get:
- Extended jam track
- Live video performance of the solo example track being played
The different types of packages are:
1, 3 and 5 Track – These are always an artist associated package and come with a live video performance of the track you are about to learn.
10 Tracks+ – These types of packages do not contain any video and can range from anything between 3 and 50 tracks.
Just Jam - No solos to learn, no TABS....just awesome jam tracks!
Album – Love your guitar music? Then this section contains just the albums available through the site.
Album Backings – This is where you get the official album backing tracks from your favourite artist along with loads of TAB for you to learn exactly what they played.
Compilation – These packages contain mixtures of tracks taken across the whole of our jam track catalogue
Boxset – A boxset package contains multiple packages from one artist, bundled together so you can get your hands on a load of material a bit cheaper!
CHOOSE YOUR PRODUCTS
Our filtering system makes it really easy for you to find exactly what you are looking for. Head to either the Jam Tracks, Album Backings, Special Offers, Free or Merch page and then click on the different filtering sections on the left hand side, which in turn will display the products that match your search. At any time you can remove a certain field by clicking on it again, or simply click the reset button to clear the whole search. You can also use the search field to find a specific product.
When you wish to check out more details on a product, simply click on it and it will take you to that product page. Here you will be able to find out exactly what you get, as well as hear previews of the jam track, solo track and where applicable video.
If you like what you see then click the Buy Now button (or Premium Members can simply add to My Tracks) and it will be added to your download basket. When you have chosen the products you wish to buy then click on your download basket and you will be taken through the payment process.
We ship worldwide, so any customers can purchase our Merch products. Choose your products and checkout the same way. Shipping costs will be added at checkout and you wil receive a confirmation email when your purchase has been shipped. Please allow 5 days for UK orders, 10 working days for EU orders and up to 20 working days for International orders delivery.
Once you have gone to your download basket you can review your purchases before purchasing them. Then select Checkout where you have a choice of how you wish to pay. We accept VISA, MASTERCARD, AMEX and a whole host of other types of cards, or alternatively you can use Paypal.
You must have filled out your address details in order to proceed to checkout, as these details are carried over to the payment system.
Upon completing your payment you will receive a confirmation email and your chosen downloads will then appear in the ’Your Downloads’ section of your account. If payment was successful then they will be allocated within ten minutes of purchase.
In ‘Your Downloads’ click on the download now button of your chosen product and the file will automatically start downloading to your computer.
All of our products come in “zip” files to make the download faster. A zip file is like an envelope… you need to open it to see the stuff you bought. To do this on a Windows PC, right-click on the zip file and select “Extract here”. On a Mac, just double-click the file to extract it. You will then see a folder with the same name as the zip file. You can now safely delete the zip file, but we suggest that you store it as a backup.